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A nine-piece jigsaw puzzle: the four corners labeled

Architecture and User Experience, Part 11: The PQRS Model

Finally, after almost a dozen articles, I'm prepared to discuss a framework for a UX architecture, what I've called the PQRS Model, or Puzzle-piece Framework. To review, I've been mining Architecture (as in bricks-and-mortar) in the hopes of discovering ways to discuss UX architecture. Architecture has historically been strategic, no doubt because of its expense, but also because it encompasses so many life-safety and fundamental human needs. Until UX architecture crosses a similar threshold in its enterprises, it will remain a tactical player. That day is coming, for the same reasons Architecture crossed the threshold: enterprises can't accept the costs of…
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