In 2016, Morgan Kauffman published "Presumptive Design: Design Provocations for Innovation," a book I co-authored and co-designed about a leading-edge design research method I've used throughout my career.
As Principal Architect, User Experience at Tektronix's Logic Analyzer product line, my first assignment was to craft a UX Architecture. But in 2004, there wasn't any standard for such a thing. Over the course of creating the architecture, I helped the product line incorporate UX into its product definition and development processes.
All organizations lack access to insights from research: Stakeholders who would benefit may not be aware of relevant research. I led members of the QuoteCenter UX team through a process of selecting a knowledge sharing tool using a weighted scorecard approach. The application we ultimately chose serves the needs of all stakeholders in The Home Depot, both internal and external to our organization.