When my UX team had completed its multi-year project, the larger IT organization expected them to be disbanded. Breaking up a high functioning team into individual "teams of one" would have diluted UX's effectiveness . Making my case to keep the team together was a multi-pronged challenge in navigating the corporate landscape of headcount assignment, business partner funding and organizational politics.
In 2016, Morgan Kauffman published "Presumptive Design: Design Provocations for Innovation," a book I co-authored and co-designed about a leading-edge design research method I've used throughout my career.
Workshop facilitation is key to teams' successes. Leo receives high praise for his experience in setting up and facilitating workshops.
