Organizations, and their leaders, are struggling in the years after the pandemic to define their return-to-office playbook. What is the right narrative that will bring people back into the office? What are the benefits of working in a collocated space that outweigh the costs of the commute and loss of flexibility in the work day? In our readout to leadership, in early 2023, the FoW taskforce offered several answers to those questions, including the value of simply running into each other.
We'd like to think we're successful because we do good work. But it's a little more complicated than that. To be successful, our good work has to be recognized as good, and that means the people we work with and for understand what we do. For UX architecture to enable UX success, it must prepare the context to appreciate excellent outcomes.