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Architecture and User Experience, Part 5: Preparing for Success

We'd like to think we're successful because we do good work. But it's a little more complicated than that. To be successful, our good work has to be recognized as good, and that means the people we work with and for understand what we do. For UX architecture to enable UX success, it must prepare the context to appreciate excellent outcomes.
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The double-diamond diagram as a representation of UX architecture - UX architecture bridges from the start to finish of the design cycles.

Architecture and User Experience, Part 3: A Sustainable Process Of Design

In the first few installments of this commentary, I propose Architecture is (by definition) a political act and an essential strategic element of business. Within the corporate cubicles, whether as employees or as creative consultants,  user experience professionals advocate for users—their agendas, their needs and their emotional experiences. We promote users' needs up the food chain until they are a strategic element of the organization. Many organizations have reaped the benefits of integrating users experience into their offerings. There are many many more which have not. User Experience strategy and architecture is not achieved solely through visual treatments or updated content.…
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Architecture and User Experience, Part 2: Architecture and Strategy

In this continuation of a series of articles about UX Architecture, I suggest that Architecture, by definition, is a strategic asset. Its strategic impact makes Architecture different from other types of design.
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Image of architect Lebbeus Woods with his quote about architecture: Architecture is a political act, by nature. It has to do with the relationships between people and how they decide to change their conditions of living.

Architecture and User Experience, Part 1: The Politics of Architecture

About eight years ago I published a series of articles on CHIFOO (the Oregon and SW Washington chapter of the ACM's SIGCHI) having to do with UX Architecture. I've re-discovered those articles and made them current, but as it turns out, not so much has changed in the ensuing years. For example, CHIFOO's 2007 speaker series (Mind The Business: Promoting The Value Of Your Work) that inspired these articles is very much like the 2017 speaker series: Thriving Amid Chaos - Strategies Beyond Good Design, so it's timely as well. The term User Experience Architect continues to populate the job boards. What…
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