research

Throughout this series, I've been using Architecture (bricks-and-mortar Architecture, capitalized) as an analogy for UX architecture (lower-case). Because Architecture has "had a seat at the table" for hundreds of years, perhaps we can learn from its success and apply those lessons to UX architecture, thereby increasing UX architecture's strategic value. In the next installments, I turn to more tactical concerns: the deliverables and processes required to execute on a UX architecture. In this piece, I discuss how different stakeholders require very different deliverables. I also discuss how Architecture and UX architecture differ in terms of stakeholder understanding about the desired outcome. Awhile…